FAQ

We've got you covered: from product, payment to shipping questions. If we missed anything - let us know via the contact form in the "About us" section!

What payment methods do you accept?

We accept typical payment methods, including credit/debit cards, PayPal, and other secure online payment options that you will find at checkout.

Do you offer international shipping?

Yes, we ship our card games worldwide. Shipping fees and delivery times may vary based on your location. You will see the actual cost of shipping at checkout.

How long does it take to process and ship my order?

Orders are typically processed within 1-2 business days. Shipping times vary depending on your location and the shipping method selected at checkout.

Can I track my order once it has been shipped?

Yes, once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order through our shipping partner's website.

Can I return a game if I'm not satisfied?

Absolutely. We offer a 30-day return policy. If you're not satisfied with your purchase, please contact us via the contact form in the "About us" section to initiate a refund process.

How can I learn the rules for a card game?

You can find detailed instructions and gameplay mechanics for each game on our Game Rules page, and you'll find the rules inside the box.

Are your card games suitable for children?

Not really. Most of our card games are engineered for adults (at least 18+). Even though our "One Word Stories" doesn't have explicit content, the nature of the game requires some experience of deception, logic, and at least some ability to keep a "poker face" while telling a story.

How can I contact customer support?

You can reach out to us via the contact form provided in the "About us" section.

What should I do if a card is damaged or missing from my game?

If you receive a game with damaged or missing cards, please contact us via the contact form in the "About us" section. We will arrange a replacement asap.

How can I submit feedback or suggestions for new games?

For sure! We welcome feedback and suggestions from our customers. Please use our "About us" page to submit your ideas and feedback via the contact form provided. We value your input and strive to improve our offerings based on customer feedback.